Contact Us

IMPORTANT NOTICE: Following recent media attention regarding faulty Flavel branded cookers we would like to confirm that BFM Europe Ltd/ Flavel Gas Fires have no affiliation, whatsoever, with BEKO PLC or FLAVEL COOKERS.

If you would like technical advice prior to purchasing your new fire, need to arrange a warranty repair or have any other queries there are 3 easy ways to get in touch with us:

• EMAIL by filling in the short form below
  
• TELEPHONE
  
• POST

Our office opening hours are 8.45am to 5pm Monday to Thursday and 8.45am to 4pm Friday. If you would like to arrange a warranty service please call us on 0844 7700 169. We can not process any service requests by email.

Contact Celsi, Kinder, Verine, Flavel, Portway & Global Fires

Telephone Enquiries

Please feel free to call one of our specialists departments:
Customer Care Department
Tel: 01782 339022
General Enquiries
Tel: 01782 339000
Sales Advice & Administration
Tel: 01782 339010
Spare Parts
Tel: 01782 339034
Technical Advice
Tel: 01782 339039

Postal Address

Please feel free to post any
queries to:
BFM Europe
Gordon Banks Drive
Trentham Lakes
Stoke-on-Trent
Staffordshire
ST4 4TJ

Tel: 01782 339000

Fax:01782 339009

Please contact us using the following form:

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